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A note to Trinamic: You read this page, and do not like my comments about you. Then you need to change your behaviour, instead of blaming me for it. You only see that I call you "amoral". You do not see the next sentence, or anything else... In your imagination you liken me to yourself, who speak without arguments, only calling names one another. But the reality is different. I do provide arguments, and facts. You simply are blind to read them.
Once you correct your wrongdoings, I will change the rhetoric on this page. I may even post your own comments here. But you never chose to negotiate. You only dictate. Sorry, I do not take orders.

My aim is clear: you need to reverse all the wrong decisions. The purpose of this page is not derision, or damage to Trinamic, or its users.
The purpose of Trinamic so far has been to damage me, and to exclude me from competition with their other distributors. Yes, they want to damage me. How else can we call the lie that my software is discontinued for technical problems?

Most probably Trinamic never read this page. They only read the link to it on the main page, which says that they are "amoral". They failed to read this page. So, they thought I gave no arguments. So, they thought I simply call them names.
Are we so stupid to believe that? No. Trinamic did not think I call them names. They pretend to believe so. They do very well know that they are wrong. That's why they simply delete my arguments (all links to my web page, my profile on their Forum), instead of arguing, or leaving the decision up to the reader, which is what free speech is.


Recent development:

Contents:

The story
How my main partner, and supplier "Trinamic Motion Control GmbH" has essentially stolen my work. They betrayed me and you. They lie to you.
Letter from Trinamic
It tells us how they terminate my distributorship. But it does not tell us why.
The only content: caprice and hysteria. No facts. No reason. Selfishness, and arrogance by Trinamic, and Guido Gandolfo in particular.
Pack of lies.
  • A lie that my software is discontinued for technical problems.
  • A lie that Trinamic never received a copy of my software TMCM-DLL.
  • A lie that they can't give customers my e-mail address.
  • A lie that I denigrate Trinamic.
  • A lie that nobody invited me to the Forum.
  • Since July 1, 2009 Trinamic bans all private messages on their Forum. This perverts its purpose. Trinamic makes users believe it is a Forum. Instead it becomes a FAQ. - Big difference.
  • Since July 17, 2009 a lie that my sole purpose on the Forum is advertisement. Trinamic censors (holds for approval) all public messages. The purpose - to control your mind by controlling what you read, and what is deleted before you get a chance to read.
  • What Trinamic should do to diffuse the situation.
  • Restore my distributorship. Or at least continue selling to me. Because I have unfinished projects. Allow me to terminate them "softly", gradually. Trinamic did restore my supply in July 2008. Nevertheless, they are not reliable partners. They can shut me off any time.
  • Apologize for their rude behaviour.
  • Restore my profile on their Support Forum. It was blocked without any reason since December 2007. It is deleted since June 26th, 2009. My 258 articles remain there.
  • Remove discriminatory invitation for my competitors on their web site.
  • A concise list of suggestions is on the main page of this section.
  • How can you help.
  • Distributors could help me restore my supply of microchips.
  • Users could buy from me directly.
  • Both could complain to Trinamic, at this e-mail: tmc_info@trinamic.com, and demand that Trinamic respects users by respecting me. Free speech is not negotiable. Once Trinamic censors what they do not like, they stop at nothing. Users would be deprived of any critical information.
  • Both could post on their web sites a link to mine. And urge others do that. - Especially distributors.
  • Complain to Trinamic.
  • How does the public react?
    Most people do understand me.
    Very few are prepared to do anything about it.
    Many customers are afraid to confront Trinamic. Because this might affect their supply. They have a settled product, which they don't want to disturb, or reorient to another make.
    Most distributors are afraid too.
    Hence Trinamic gets ever bolder, and gained the insolence to blackmail me openly on their Forum here:
    http://www.trinamic.com/ttdg/phpBB3/viewtopic.php?t=1408
    There Guido Gandolfo of Trinamic tells me that I am a bad businessman.
    Isn't it Guido, though, who back in 2004 begged for financial help from European Union?.. Andrew never takes strange money.
    How many distributors does Guido suggest he has betrayed beside Andrew? How many of them asked for European money because of that?.. Or does European Union help scoundrels only? By harrassing me Guido works against the users he pretends to represent, and hence against the company - Trinamic - he pretends to represent. Whom does he represent? The users, or the company? Or himself? Who gave him the right to speak for users?
    In April of year 2009 I visited my unblocked account on the Forum. I found 5 old private messages. People were trying to contact me. 5 lost business opportunities not just for me, but also for the correspondents. I do not know how many more private messages failed to reach me.
    It is Guido, who bothers the users. - Not me. As you may read his own words in a letter from Trinamic below, the forum is free for everyone. But who is free actually?.. You - the user? Or is it only the Trinamic, and their uncaring distributors, who are free riding on my back?.. Your backs must sore too...

    Gary:
    ... you should keep your problems with trinamic less public. ...
    I know they make bad decisions but you are making yourself look bad.

    If someone cares about me being bad, then one is a moral person.
    But a moral person would not fail to note that I am good, because I am right.

    Trinamic themselves do not refrain from going public about me. (See the link #1408 above.) Why would not you perceive them as bad? In private they spread even more lies about me.

    Morality is not optional. It is human nature, and even obligation.
    Even if you do not care about morality, you should care about yourself. I let everyone know whom they are dealing with. Everyone, who deals with Trinamic, who promotes their products, who contributes to their Support Forum, and even mere buyers - all of you risk "deletion" as a "gratitude".

    It is this knowledge, which I spread, what helped force Trinamic to return distributorship to a few "deleted" distributors, including Gary.

    By abusing me Trinamic abused everyone.
    Consider the case with dumping prices, which I explain on the main page of this directory about Trinamic. It affects all.

    Trinamic Motion Control GmbH, of Germany, is a company of immoral people.
    They not only betrayed me. They also have deprived their customers of an opportunity to use my services and software. Which would save everyone lots of time, and which would help quick learning.

    I was a distribuor of Trinamic in years 2003-2007.

    Needless to say that, if they betray once, they may betray every other time, and anyone.
    If they betray me, they betray you as well, even if you do not use their products. That's because they have used your tax payers' money from European Union to prop their business, and eventually to pop mine.
    They are selfish, greedy, and arrogant.

    On this web page I describe how it happened. The story is not complete yet. Time allowing, I will expand it with facts, and explanations.
    At the end of this page you find a letter from Guido Gandolfo - a manager from Trinamic. That's the only "explanation" I have from them.

    The pretext for conflict was that in autumn of 2007 we had a petty argument with Guido Gandolfo and Rajesh Kakde (some two managers). Guido got angry, and terminated my distributorship.
    Because I always work by word of honour, we had no papers between us. So, he had no paper to "tear up". He felt free to simply write me a hysterical letter, and in a childish fury to smash all the cups onto the floor.

    They also blocked my profile on their support forum on the web.
    I was the only distributor, who contributed (277 articles at the time). I was the largest contributor by volume. And the 3rd largest contributor by the number of messages. The only people who have written more messages than me are 2 people from Trinamic.
    The rest wrote far less than the three of us. And those were questions rather than contributions.

    By this unilateral action Trinamic has caused me a huge damage.

    I have invested 4 years into development of market and solutions for their products.

    I have invested 2 years into a development of my software named TMCM-DLL. I just finished it last autumn (September of 2007). Trinamic made the investment essentially lost immediately, even before the release. Trinamic still retains the free copy, which I gave them. They are still learning from it.

    I have investigated and reported about 40 bugs and suggestions in TMC modules and microchips. All free of charge.
    About 30 more bugs remain not reported. Now I won't submit them. So, you may figure out the not so good quality of their products, which will persist.

    I have invested in support forum... As a good partner, I supported there customers, who are not mine. They are either direct customers of Trinamic, or those of other distributors, perhaps yours too. None of them was mine. I support my customers privately, off the web.
    So, contrary to what you might think, I was not remunerated for my effort in any way. I just helped people, and partners.
    It was rather other distributors, and Trinamic themselves, who have reaped the rewards instead.

    Now my account on the forum is blocked. I no longer have any control over my own articles. Trinamic has essentially hijacked them to their own advantage.

    That's how ungrateful they are.

    Because my profile on the forum is anonymous, users cannot contact me. They think I belong to Trinamic.

    When users ask Trinamic about TMCM-DLL software, Trinamic tells them a lie that TMCM-DLL is discontinued due to technical problems. How it can be discontinued, if it never even started?.. And if Trinamic still has a fully working copy... And Trinamic does not even own it... And there are no technical problems to stop my software...

    Trinamic could simply refer customers to me. But they lie instead. They behave stupid not by ignorance... They do it by intent. They want to damage me to the utmost.
    I really do not know why. Because I did only good to them. - Never harm.
    Seems like they want to prevent me from recovering even the costs of development.

    Yet, when they had financial troubles back in year 2004, they have received a subsidy from European Union. Eventually the subsidy subsidized the destruction of my business.

    They did ask for, and received help... Your help... Help from European Union. But none of you would help me. Although I do not ask for free money, like Trinamic did.
    I provided you with real help. And I provide real services. You still want them free.

    Even if so, why do not you ask Trinamic to bundle my software?.. Why not you ask your distributor to bundle my software? Ask them to pay me from their margin. So, that you still have it, and my services, which come with it, free.
    Too much trouble for you?.. You still go for the trouble of "reinventing the wheel", doing without my software. But that's another story...
    In principle, Trinamic (or any other manufacturer of hardware) should either bundle with its products all software made by any third party, or sell each software separately, including its own.
    This would promote competition.
    Unconditional bundling of their own software by manufacturer of hardware is acceptable only, if nobody else makes any software.
    In case of Trinamic at least two firms other than Trinamic make software for its devices. One of them is me. I mean software for "general public", not very specific, or customized.

    Trinamic is an immoral company. Anyone who knows now the facts, and still helps them is immoral too.
    This means that you may cooperate with them. But only if you must. You should make them behave. Until then, please restrain from giving them anything free, to increase their popularity.
    During this conflict I myself have told Trinamic several times, that I will help them to survive. But I exclude any action in excess of that.


    Letter from Trinamic

    Below I quote a letter from Guido Gandolfo - one of managers of Trinamic. This is the only explanation I have from them. You may see for yourself that the letter does not explain any reason for their behaviour.

    December 13, 2007

    Hi Andre

    the use of our forum is fro free and nobody ever asked you for your participation. So I don`t know for wich reason you asked for money. You were treated as any other distributor, even without a distribution agreement. But you decided yourself not to be mentioned on the web for some reasons. I`m happy that we have no distribution agreement because with your last mail we had to terminate it.

    We will make a turnover of about 5 million Euro next year and don~t have anz time to discuss silly arguments with you/

    I think the best ist that everyone goes it`s own way and we will be save of such stupid mails.

    I will inform Corinna that we stop the relationship and that we stop to deliver any products to you.

    Please dont complain - this is duo to your behavior wich canot accept.

    Regards, Guido

    I will comment, that Guido Gandolfo is lying again. They did actually invite me to the forum. Because they made me even their editor there. - I was the only one otiside Trinamic to have this status.
    I of course joined the Forum without any initial invitation. But this is not what we all have in mind, don't we? We have in mind the reception by Trinamic - not the formality of sequence of events.

    The sequence was as follows. I just noticed the Forum, saw that people are in trouble, and I joined to help. I remained anonymous all the time. I did not spam, advertise, or ask for any payments.
    Only after a year of participation I put some advertisement in my signatures, and in a couple of messages (out of 277 articles). I put them only in proper topic. No spam.
    Advertisement on the Forum was in agreement with Rajesh kakde, which I made, after I informed him and Guido Gandolfo that Trinamic discriminates me compared to other distributors.

    The satement that they did not discriminate me is one more lie. I was never listed on their web. They even invited competitors for me in my region. I did more for Trinamic than any other distributor. I treated them like no other distributor. They refused to do favours for me.

    Hover your mouse pointer over Guido's letter... You will see my comments on other lies.


    Pack of lies.

    Let's examine what, and why Trinamic lies about. Some comments are mere links to parts of this page. Follow them, then return back to the list.

    One lie by Trinamic leads to another, and to failure to serve users. Consider this inquiry from our friend Thomas Linden:
    http://www.trinamic.com/ttdg/phpBB3/viewtopic.php?t=1589
    He asks on Trinamic Forum how to draw a circle (a "kreis" in German).
    I posted a reply that my software TMCM-DLL already makes circles, and other shapes. I offered to teach Thomas how to do it, free of charge.
    Trinamic did not let my post through. They rejected it. The user had no chance to read my reply. Instead Trinamic writes that this is impossible. But they offer to implement this by themselves in custom FirmWare.
    How their post is different from mine? Both are "advertisements" of services. Mine is even better, because I offer an existing solution. Trinamic offers to delay the solution, waste the user's time on specifications, and wait till they make something of uncertain quality. They do not mention any pay. But I presume Trinamic would charge for their custom FirmWare.

    This constitutes an unfair competition. A maker of a product, excludes from competition an alternative maker of solutions for their products. This reduces the choice for a user.

    Later I tried to post another message. In it I wrote that my solution is readily available, and it may be free.
    Trinamic again did not let it through. Instead, they posted a new message saying that a ready solution is available from... another distributor. - Of course that is not me. And the statement, which promotes another distributor, may not even be true.


    How can you help.

    I of course will recover some day... Will foster new partnerships... Maybe with your help...

    Because I no longer have my distributorship, I cannot offer TMC microchips to my customers at good prices. They would be forced to buy from Trinamic directly, in spite of the immoral behaviour. They cannot switch to another manufacturer abruptly.
    So, essentially Trinamic has taken over (hijacked) my customers, or has given them to another distributor. They will profit from my past work. I won't.

    Note: I wrote this text in spring of 2008. In July 2008 Trinamic restored my supply. So, I continue to sell their products, and remain their "de facto" distributor. But as you may see from the pack of lies above, Trinamic remains hostile to me, and to my criticism of them. I am not sure whether Trinamic decides to break the supply. ... And the above words would come true once again.

    Both users, and distributors:
    If you do not want to buy from me directly, then you may still bargain with your distributor. Ask them to become my distributors. Then they could bundle my services with their's. They have benefited from my work. They may agree to pay me.
    If you buy directly from Trinamic, then please bargain with Trinamic.

    I list my offer here.

    In protest I ask everyone to post on your web sites a link to my web site. I could post on my web site a link to you, if you want.
    Trinamic censors out any link to me. You would multiply it.

    Please also urge others to do that. - Especially distributors. For example, when you buy from a distributor, please ask them to link to me, at least till Trinamic stops the unfair treatment.

    Please both users, and distributors complain to Trinamic, at this e-mail:
    tmc_info@trinamic.com
    Please demand that Trinamic respects users by respecting me. Demand that they reverse their all bad decisions:

    Free speech is not negotiable. Once Trinamic censors what they do not like, they stop at nothing. Users would be deprived of any critical information.

    readers since May 2008.