Truce for Christmas ended: The link above is a page, describing ruthless behaviour by some of Trinamic's staff towards me and you.

In December 2009 Trinamic expressed a wish to remedy any wrongs. But they fail to prove this by any action. Nevertheless I did my turn of good will. I removed that page for the festive season of Christmass and New Year.
I left only the part, which describes what Trinamic should do to remedy the situation truly, not only in words. That part is below.

Should adequate action follow, I would proceed to normalize this, and other pages accordingly. I would also try to normalize the rest of relationship.

But action failed to follow the words. Then after 10 monhts of restraint in October of 2010 I restored the above page with the story there. It is not revenge. It is not derision. It is public information.

Trinamic has done damage to me in so many ways. All I want is to repair it. Yet all that I hear from them is that they do not like what I write. I do not hear anything about what they have done, or failed to do by intent. What I normally would expect to hear is: who is responsible for the damage, and how Trinamic is going to repair it.

In March of 2012 Trinamic did at last give their answer: they "repaired" my damage by sabotaging my order. I write about this on the page of "history.html", to which I link above.

The following grievances remain:
• Restore my profile on their Support Forum. Restore the user #136 fully, as it was, with ownership of all arcitles. I do not know why I am blocked since Decemeber 13, 2007.
• I have still no apology.
  • Guido Gandolfo should apologize for his abusive letter of Decemeber 13, 2007, and possibly for ordering their staff to persecute me.
  • Rajesh Kakde, and possibly others should apologize for actually persecuting me on the support Forum. (Deleting my messages, designing filters, and blocks, and finally deleting the whole profile.)
  • They should also post a public apology on the support Forum for preventing users from contacting me. In April of year 2009 I visited my account on the Forum. I was temporarily unblocked by accident. I found 5 old private messages. People were trying to contact me. 5 lost business opportunities not just for me, but also for the correspondents. I do not know how many more private messages failed to reach me.
• Stop spreading lies about me. For example, Trinamic lied to some users that my software TMCM-DLL is discontinued due to technical problems. Trinamic should notify all those users that the software is not discontinued. Or better confess to have lied.
  The lie harms users, and deprives them of my service. It is not all about me. It is a deprivation of choice.
• Remove all automatic filters on Trinamic support Forum. Unblock my e-mail address, and other mentions of me on the Forum. Try it yourself. Enter the text "andrewdll" in a message. The Forum automatically transforms it into Please contact Trinamic. Funny! Trinamic speaks to itself. Why the Forum then?
• Remove discriminatory invitation for my competitors on Trinamic web site.
• I never was, and I am still not listed as a partner, distributor, or anything on Trinamic web.
  Post on Trinamic web site a link to my web site. Put it together with the other distributors. And preferably create a section "Mail order" distributors. Implying that I sell worldwide, rather than confined to my country.
• Include software from Andrew (and possibly other vendors) in product catalogue of Trinamic. (This was an initial agreement with Trinamic with regard to my software TMCM-DLL before I started it.)
• Stop dodging the obligations to distributors. Implement them.
  On starting a distributorship Trinamic makes a few obligations. Examples:
  • Ensure catalogue distributors stick to recommended prices.
  • Protect projects.
  • Protect territory.
  They keep none of these, or any other promises, obligations.
  I am not much concerned with protectionism, though some of it may be necessary.
  But the recommended prices is a must.

  The obligation not to dump prices does actually exist. All catalogues know that. For those distributors, who do not know, and for those, who are considering to become distributors of Trinamic, here is a quote from Trinamic:
  As for the catalogue distributors not complying with the recommended prices, we will check on this again as a high priority task since this non-compliance with the agreement with Trinamic.
  - From a private message to me. Date: 17 October, 2007. Author: Rajesh Kakde.

  It is an obligation to everybody. Regardless of whether I personally am a distributor, or not.
  As I mentioned, they did and still do nothing.
  So, it is a big question to all distributors: why sell Trinamic?

  Trinamic does nothing to restrain catalogues, which dump prices. In 2007 and in 2010 I reported to Trinamic that one particular catalogue "Distrelec" routinely dumps prices. Earlier "Distrelec" displayed the dumped prices publicly on their web. Now they display the correct recommended prices publicly, but they still offer dumped prices privately.

  Dumping of prices produces in a customer an unnecessary hysteria, a rush.
  It may also prompt a price race to the bottom among distributors, in which everybody looses to the point of making the whole distributorship not worth the while even for Trinamic itself, and even for the customer.
  Even if you are able to offer a better deal, your customer may be tricked into hastily buying from your dumping "competitor". One would feel an urge to fail to give you a chance even to compete, to fail consulting you, and anyone else first.

  You work, others sell. Why would you want to distribute (and advertise) Trinamic, if it is someone else, who reaps the most benefits, if not all?

  In addition to all this woe, dumping portrays a distributor in a bad light. A customer thinks that you rob him for almost twice the price. As a distributor, you are forced to waste time on excuses, and explanations.

  Now you know that any obligation by Trinamic is an empty word - a trick to draw you into distribution of their products, and into investment in them.

  A note to customers: now you know where to buy items by Trinamic the cheapest. Buy them at "Distrelec". Ask "Distrelec" for a private quote. They will offer you a microchip of 1 piece per order at a price of 500 pieces per order. You would save almost half the cost. You will no longer buy from other catalogues.

  Beware, though: a dedicated distributor, like me and others, can offer cheaper than catalogues. Please do not fail to ask.
  Catalogues can be cheaper, and sometimes more convenient only for small quantities and samples. ... But even so, the price dumping is abnormal. It is just a trick, a lure.
  If you - the user - bought from a catalogue solely because it dumps prices, this means that the catalogue cheated you.

  A note to other catalogues and distributors: I advise you to stop selling Trinamic, because your investment goes in vain after this my announcement. Users will buy not from you, but from "Distrelec" instead.

  In 2010 I myself did suffer the adverse effect of price dumping. One my customer got a dumped offer from "Distrelec". He got excited. By coincidence his e-mail to me bounced. The customer invented a ludicrous fantasy, that I went out of business, although my web sites remained operational. He failed to check the commmunication, and to repeat the message.

  He saw that a catalogue can offer even 1 piece at half the price. A catalogue is supposed to be more expensive than specialized "partner distributors", like me. Then he decided that if a catalogue can still offer cheaper, then surely nobody could offer any better deal anyway. He got so excited. He assumed that an offer at 1000 pieces would be even cheaper than cheap. - Surely no use in consulting me, or any other distributor, - he thought. Hence, he rushed to buy from "Distrelec". - A big quantity of thousands, not the usual for catalogues quantities of tens.

  "Distrelec" did not reduce the price for thousands of chips as drastically as the customer hoped, judging by the price of 1 piece. Still the customer went for it, because his mind was already set.

  Later he admitted to have made a mistake. But was embarrassed to withdraw the order from "Distrelec".

  Trinamic refused to reproach "Distrelec", and refused to reject their order in my favour.
  "Distrelec" would not suffer a loss, because it is not their order anyway. They simply stole it. They would still make decent money on other items, which my customer did order from them.

  Later I extracted a word from Trinamic. They broke the silence but once. They speculated that Trinamic couldn't reject an order from a catalogue. They can't forbid price dumping.
  But they can.
  Consider their letter to me: history.html#Letter of December 13, 2007.
  In it the manager Guido Gandolfo made clear that they perfectly can reject an order from a distributor. He promised to do so to me.
  And indeed, in February 2012 Trinamic silently rejected (sabotaged) my order for no reason (not that they would tell me of).

  Just like it was with that ugly letter of 2007, we can only guess why Trinamic fails to act now. Perhaps they are happy that I hurt. Maybe they hope to get rid of me sooner. Or even maybe they are in conspiracy with Distrelec.
  What is then the worth of their claims to improve relations with me?.. - A trick to make me remove this page?..
  They break obligations selectively. They will do so to anybody.

  In 2007 I did ask for some minor special treatment - not about pricing, or anything like that... Just a small thing. But big for me. Here is what Trinamic replied:
  I think you miss the point here that we cannot do anything exceptional only for you. Like I said before, we have our policies & cannot work outside of it.
  - From a private message to me. Date: 23 October, 2007. Author: Rajesh Kakde.
  By the way, this is again a lie in itself. A few days before he initiated a correspondence to me, and wrote that he actually intends to implement the same special request of mine.

  So, everything they do is a policy. The mistreatment of me is indeed a policy too. They would do the same to you.

  Tinamic claims that I lost distributorship. This is a lie. A distributorship is a bilateral agreement. It does not matter that we had it only by word, rather than signed on paper. By the way, we did make our agreement in writing (by e-mail). It is not by a spoken word, which may be fleeting, or flawed indeed.
  I have kept all my obligations. I have broken none. I have even contributed more than my fair share. So, Trinamic can't break the agreement unilaterally.

  They can't claim to have annulled the obligations to me.
  Even if I was not a distributor, the obligations are not to me alone... They cheated on all of you.

The irony is that, had I been as careless and lazy bum, I would have passed as a good distributor for Trinamic. All I would need is to stay away from any cooperation and conrtibution, and be selfish. No conflict would ensue.

But a good partner is not a "yes man", a flatterer. A good partner is strong partner. It is the one, who can tell your faults... And the one, who can listen, rather than blame you for telling so.

I was a distribuor of Trinamic in years 2003-2007. Restoration of relationship now must be full, and meaningful.

I always work by word of honour. We have no papers between us. Protect your honor with deeds rather than declarations.

Free speech is not negotiable. Once Trinamic censors what they do not like, they stop at nothing. Users would be deprived of any critical information.
Trinamic must promise never to indulge in censorship and dictatorship again. All issues must be by negotiation, and discussion only.

Why do I stick with Trinamic? Why not split from such a nasty partner?

I have made an investment in Trinamic. Like every business, it must pay off. I am not a charity for those "big guys".
I do sell and produce other stuff. But that's another matter. Of course those "other" trades will grow. Trinamic will continue to diminish in importance. But it must continue to pay off.

readers since May 2008.